[bnousr]

Count me in as well as interested in this project and already see request has been made to be able to integrate with Home Assistant and were I’ve opted in for Domtoicz, which there are a few script projects already available to communicate for example with the MLG.

Also recalled that there was a previous attempt on ML bridging with open source software project in a previous thread.

[bnousr]

From what I can see there are no available documents available for download for the Moment which should be available if it existed based on that I’m gold member. Instead of sharing here in the forum, I would suggest that you contact the BeoWorld team and offer them to include the document in the document library.

[bnousr]

alebouthillier wrote:

Hi Beosound fan, My beosound moment juke box (The expansive tablet) was constantly rebooting yesterday (showing the logo, then dark screen and logo again). I tried to reset it (just the juke box with the small pinhole on the top right corner) without any success. The beotool reports all is good and I am able to play music with the hub and the remote App. I left the jukebox overnight unconnected to drain the battery and after repluging it this morning it wont charge and the screen is dark. The beotool reports all is still good and the hub still play. Could it be a dead battery after 5 years. I see that you can buy them online but how to replace it, anyone have done it, service manual? any help would be appreciated. Best of music today

With regards to the above described issue, has the root cause what the issue that causes the above constant reboot after the that the BnO logotype and colour animation has been shown? To my understanding there are a few issues here which be the cause:

1. Faulty battery which makes the unit to reboot: Fix here is to replace the battery.
2. Based on the first issue the faulty battery can very well be the cause of overheating the pcb which handles the battery charging: Fix here is to replace the charging PCB board or try to repair it.
3. Based on second issue it’s possible that the faulty charging electronics very well can be the cause to that the main electronics gets faulty. Fix here would be as a few pointed out replace the whole board or unit.

Based on issue 2 and 3 has anyone tried identify the typical components which would be damaged if it’s possible to get this kind of insight based on the service manual? Then again doubt that the service manual includes any kind of electronic schematics based on that it’s most likely using third party PCB’s for various parts.

I just hate to see something going to waste if it’s possible to be repaired and if this is something that is typically being seen on the Jukebox unit it would be quite nice if it could be proper identified and documented.

[bnousr]

To make a proper shutdown of the Moment, do the following:

1. Shutdown the Moment Hub (SoundHeart) fully by powering it off.

2. Remove the BeoSound Moment interface (Jukebox) from the BeoSound Moment hub (SoundHeart) so it is not in charging position. Press and hold a thin pointy device (e.g. a paper clip) into the pin-hole for 2 seconds and let go. This will shutdown (Power Off) the BeoSound Moment interface (Jukebox).

3. If less than 1 second no action will take place. (If more than 5 seconds the aluminium touch wheel and the wood touch wheel will loose function; to continue from this situation, place the BeoSound Moment interface (Jukebox) for charging in the BeoSound Moment hub (SoundHeart) and redo all the above instruction steps).

4. Wait 4 seconds.

5. Place BeoSound Moment interface (Jukebox) for charging on the BeoSound Moment hub (SoundHeart) by which the BeoSound Moment interface
(Jukebox) will wake-up.

6. Power on the Hub and you’ll should hopefully see that both units now boots up as it should.

[bnousr]

What about the LED on the back on the Hub, does they indication any issues? Here is the LED indication chart from the installation guide:

Also, are you the Hub using wireless or wired network and are you able to see both units on your local network if you scan your network for devices (you can use tools such as Advanced IP Scanner for Windows)? Additionally, since the Moment Jukebox make use of wireless network (2.4 GHz); any issues with signal strenght were the Moment is located?

 

[bnousr]

I’m located in Sweden and if I check via my free TuneIn account it shows quite a few BBC stations:

[bnousr]

What does your list on TuneIn show? The list of the stations that you defined on TuneIn should show up proper with icons and in the order you’ve defined it. Might be that the ones that doesn’t show up (and do they play?) might be free account limitation with TuneIn. Don’t recognise this and I very seldom login to TuneIn; I mean I’ve been using the same list of channels since I got my Moment which mirrored my ‘standard’ FM channels 🙂

[bnousr]

For the seller to confirm which version of the software installed is really easy; it’s just matter of power up the unit and wait until the led on the bottom side doesn’t flash anymore and then just point a browser to the assigned IP adress if it boots up using DHCP (and if he can’t located the IP then they can use tools such as Advanced IP Scanner to locate it). This is what it looks like:

Also, to avoud any issues with fixed IP they could also perform a factory reset by holding down the button on until the led has flashed 5 times (action #5), release the button, and within 3 seconds confirm the action with another push on the button. This will then perform a factory reset. This is what to look for:

And for info about the various actions you can perform, here is a snipe from the manual:

[bnousr]

Congratualation to what I would say a nice buy and enjoy the system and yes, there are still a lot of opinions on the system.

As said, depends on your expectation, but I’ve had the Moment now more or less since it was released and use it almost every day for either playing TuneIn (Net.Radio) or Music (Net.Music) and it has served well. As @Hjort indicate, some features has been lost over time, such as the “mood wheel” function which was depaded a lot already when it was released were I kind of liked the MOTS function more. Also, going back, initially I really wanted the Beesound 5 but at that point in time didn’t have any idea how to hide away the main box, and when the Moment was released my wife bought the unit. But, if you’re into having it to be able to play both Deezer and DLNA-source, then it works very well. Overall happy customer with the Moment in general, just pitty that the support was dropped just after a few years. Also, from design, not really on the same level as some of the older system, such as Beosound 5 which I still think is the best looking digital audio system on the market (and if B&O would reluanch an updated version I’ll buy it in a blink).

[bnousr]

I’ve open a ticket with B&O Support and they did request additional information and the case is still open after 2 days. So, let’s see how it goes. My concern is if the EMMC RAM is wearing out and bricking the device in the long run which I’ve asked B&O about and what can be done from proactiveness perspective to avoid future issues.

[bnousr]

To be honest I think you can assume that it has the latest firmware and if not, then just reach out to B&O Support to get help or check with a dealer if they can help you to perform update using their service tools.

[bnousr]

All on my 3 BLC are on the same and latest software version which is:

Version : 1.4.3.19864
Date : Dec 11 2015

I would assume that all boxes for sale would be on the same version and if not, I would recon that it would download the latest and update the box. At least I’m not getting any errors when I ask the units to check for software update; just get that I have the latest version already.

[bnousr]

False alarm and the issue was that the ML-contact on the BLC side had slided out a bit and noticed that the specific unit doesn’t hold back the ML contact proper; so after realigned and refixing it the audio works in both channels once again. Assume that the previous owner must have used a bit too much force when pulling out the ML-cable from the BLC. Does anyone know if it’s possible to order replacements of the ML-contact on the BLC PCB?

[bnousr]

Keith Saunders wrote:

Based on your forum username and associated email address you don’t have an account on the web site. If you used a different email address and/or username for your original account, then please provide that data and I will update it.

@Keth, I’ve sent a pm to you on the topic.

[bnousr]

Ok thanks for the effort, keep you posted if I manage to find something of help.

[bnousr]

@Carolpa: Not an issue with the echo as it’s not my intention to play both the BL3500 and the CX100 on the same time. So how it’s setup now is really how I wanted to get it to work.

Skipping the BLC for the BS9000 and putting the other two BLC’s in slave mode just give me issues once again with that BS65400 (via BLC-BS6) isn’t responding N.RADIO/A.MEM and bottom line is that ‘isolating’ the various system using BLC’s was the way to go. So I’m sticking to the current setup using 3 BLC now.

The previous BLC-BSM has been renamed to BLC-BV10 to make it more clear which device it’s actually being used to link the Moment with. Makes sense now when I understand the BLC far better having spent a few hours and getting the help from this forum. As many others, I got the first BLC to use together with the Moment which was setup 8 years ago and since it’s been working flawless since then and never looked at it again 🙂 So the current BLC-BV10 is now then Audio Master with the following ML sources:

And during the weekend I picked up a BR1 at the local B&O shop in Helsingborg which makes things more smooth with the possibility of adding and renaming the various commands to reflect the various system makes it eaier to remember and understand and as well high WAF.

@Carolpa, @Guy & @Tignum: Highly appreciate and thanks for all your help and patience getting this to work and as much some of the BLC function might be a bit odd behaviour and potential improvement which could be done be B&O (which most likely will never happen) but got me to look into the wrong direction. For example the IR-command which one can totally ignore as Tignum indicated including that I thought that the BLC also would act as a device which would be able to perform ‘command translation’ (thinking of network address translation here…) and act a bit more like a router but which does does to a certain extend and then not. But, in the end it’s working perfect!

[bnousr]

Millemissen wrote:

By the way, if you put the Encore into Option 4 and use The Beo4 with a Link command (before the actual command), you can remote control it without interfering with other ir-devices in the room. You can even – with a newer Beo4 version, that can be set to Link Mode – use the remote pretty ‘normal’ (this is nice if you want to improve the WAF).

@Millemissen This is how my setup is in the office; the additional BL3500 is operated with its own Beo4 which has been set to link mode to avoid that it interfer with the BS6500 unit which is operated with a classic Beolink 1000 and my all time favorit remote control – the incredible Master Control Panel 6500.

@Tignum If you haven’t seen there is a thread in the old forum of maintaining and cloning disk for the BS5 then again your opting for the encore and get it.

[bnousr]

@Tignum: The BS5 is what I would love to add to my Beosound installation/collection but issue of course that it’s just a bit limited when one have large music collection. But, leaving that asside, it’s a beautiful piece which would deserve to be re-launched again [Not trying to hi-jack and another thread might be needed for re-launch discussion] in the world of were it at least seems that a few people are starting to appreciate having a system to tinker around with more than just a phone. Just using the BS5 and the ‘mechanical’ aluminum wheel on this jukebox is a pure joy. When it was launched the headache was were to hide away the massive box but for the last couple of years I’m been lurking around several times been very close to buy one and to see to what extend it would be possible to tweak and improve the system.

[bnousr]

@Johan: I’ll might consider a BR1 then but while I like the looks of it I miss out the weight that you have in the Beo4 which is the main reason for now upgrading. The DAC is in the office and the BS9000 just to far away but using any of the BLC could be something since I have the technical ‘room’ just directly close to the office. But, then again, if it’s works out with using a Y-cable for the AUX port on the BS6500 that would be the easiest solution and which Guy verified that it wouldn’t cause any conflict. I did use the AUX before connecting the 1611 box to get the audio out from my Topping E30 DAC (wanted to get Shiit Modi DAC but they haven’t been able to deliver in long time so ended up with the E30) which I only uses when I want to get audio out from the laptop when playing music that I don’t have anywhere else or when connecting som retro tech such as C64/Amiga, etc. The Topping does power off when not in use and easy to power off with remote control (and same with the Shiit Modi).

@Johan: I’ll going to use RADIO for TuneIn as I’m starting to get happy with the setup and which I typically try to mirror what I had and then the tweaks needed for the WAF-factor.

@Johan: Also, with regards trying to get the setup to do the same with only 2 BLC which would mean removing the BLC for the BS9000 which would be good from the point of getting ride of one box that can fail. I’ll give that a try later on today or tomorrow.

@Guy: Interesting thing with the BS6500 in A.OPT2 might but don’t see that being needed for now. Since with the workaround with Y-cable I’ll just make use of AUX from the Beo4 and essentially this would provide the same function. That would be if I instead to make use of PC pointing to AUX. And thanks for the link to Steve’s page.

[bnousr]

Yes, I’m now able to distribute both vinyl and cassette from the BS6500 including that I got full control over the units from what ever room I choose to play from. Awesome! And Yes the BS6500 works as before without any issue. Kind of interesting having the BS6500 playing using infront of me together with the BL3500 on the wall behind me but yes there is a slight echo but sounds a bit like concert hall effect (then don’t indent to play the speakers on the same time).

The latest diagram is what I got now, with exception that I’ve setup the BLC-BS9 with both CD and RADIO and it works fine. So currently everything works fine. The only thing is that I had to drop N.RADIO (TuneIn) from the Moment. No biggy and I can live with that but hey, if there is a workaround for that why not.

In the living room I’m using the Beo 4 with the navigation button which doesn’t have PHONO so won’t do the trick for me. Don’t know if it would make sense to get a new BeoRemote One if I can configure it to show in a nice way PHONO instead of N.RADIO.

When trying to setup A.AUX for A.TAPE2 the BS6500 reacts with AUX being enabled. So that didn’t work. But here is a thought, assume that I could use a Y-cable to have both the Datalink and the incoming audio from the DAC-unit?

 

 

 

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