- This topic has 1 reply, 2 voices, and was last updated 1 year, 1 month ago by Guy.
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- 15 October 2023 at 08:21 #49679
Dear All!
My question is about the beocom 6000 mk1 in combination with beotalk 1100; they are serving now for a long time without big issues just since a few weeks the caller id (CLIP) is not shown any more; the phone company says “everything working”
on some calls the function works most of the time not;
the complete setup it made of Beocom 6000 mk1, BeoTalk 1100, 2 beocom 2500 and one phone on top (Porsche Design) which is not able to show CLIP
does anyone has an idea?
best regards
Elmar
16 October 2023 at 10:31 #49680I assume that your phones are connected via a modem/router – have you tried restarting it and/or checking that the firmware is up to date?
The you could try disconnecting all the phones and BeoTalk, and then trying them one-by-one to see if CLIP works individually. Perhaps one of them is supressing the CLIP signal.
You could also try a reset of the BC6000 handset and/or its base: (make sure that you have backed up phone contacts if they are stored on the base):
– Reset base: Press (dot) 7 000 8
– Reset handset: Press (dot) 7 000 9
You could also try replacing the batteries in the BC2500s.
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