[lechatsurletoit]

Hello everyone,
I just bought a second-hand beolink converter 1790 NL/ML, I’m afraid I got scammed and it’s broken despite being sold as working.
When I plug it in, I can’t see it either on the setup app (iPhone), on my computer internet browser or on the computer network when it’s connected directly as stated in the documentation.
The led is a solid green, and when pressing on the reset button nothing happens.
When I plug it directly to a PC, sometimes I get a flashing green/red led but it doesn’t do much more and the reset button remains unresponsive.
I also plugged it in my Masterlink network but not much happens.
Does anyone out there have an idea of what I could try, or do I need to go directly to the shop?
Thanks all!

[Carolpa]

lechatsurletoit wrote:

Hello everyone, I just bought a second-hand beolink converter 1790 NL/ML, I’m afraid I got scammed and it’s broken despite being sold as working. When I plug it in, I can’t see it either on the setup app (iPhone), on my computer internet browser or on the computer network when it’s connected directly as stated in the documentation. The led is a solid green, and when pressing on the reset button nothing happens. When I plug it directly to a PC, sometimes I get a flashing green/red led but it doesn’t do much more and the reset button remains unresponsive. I also plugged it in my Masterlink network but not much happens. Does anyone out there have an idea of what I could try, or do I need to go directly to the shop? Thanks all!

first do a factory reset, then (re)connect the BLC to your network. Find the correct IP address of the BLC (Beolink NL-ML converter). Open your browser and connect to the IP of the BLC.

[lechatsurletoit]

Unfortunately I can’t do a factory reset, when I press the setup button nothing happens, led stays green.

[Carolpa]

i would disconnect the BLC completely.

restart the BLC by only connecting the mains.

press the setup button as described.

 

[Author]

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