Hi, my Avant 55 with motorist floor stand has recently stopped working properly. The screen and floor stand rotation only rotates a few degrees then halts, with a motor sound for a short period and then stops altogether. I was wondering if anyone else had this issue. Many thanks in advance.
Hi all, to compound things it is now only partially moving the screen on the yellow button, nothing on the <> button or green button! I don’t know if anyone has any experience of trying a hard reboot or uninstall of the Avant to maybe include the floor stand to attempt a reset? Sorry if my issue is not too clear but just wondering if any had a similar experience. Many thanks!
I don’t usually post because I don’t speak English. But I will share my recent experience.
I had the same problem, so I removed the bottom cover and disassembled 2 motor parts. I found that the puller on the end of the motor was loose and came off easily. So I found that the motor rotates but the gear doesn’t.
I fixed the problem by using a small piece of cloth to hold the puller in place to engage the motor.
I don’t know if it’s the right way, but it works fine.
Thanks very much for the reply. I did this and all the motors and pullies seem to be working OK and now it rotates the screen on the yellow button in one direction only! It was why I was wondering whether there was a ‘reboot’ or ‘uninstall’ option through the TV! Thanks for taking the time to comment and glad yours got working!
Hi there, I wondered if you or anyone had an installation guide for the actual stand? I couldn’t find one online as I will try and just reassemble again. Many thanks again.
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