ASE products and Ruckus Wi-Fi, daily reconnect

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  • #51569
    theo_1980
    BRONZE Member
      • Topics Started 1
      • Total Posts 4

      Hi all,

      I have several BeoPlay M3 speakers connected to a Ruckus Unleashed network.
      I’ve noticed in the critical error log of the speaker that every night the speakers reconnect to the Wi-Fi network.
      Each speaker at a different time in the night, but with an exact interval of 24 hours.
      I’m trying to figure out what’s causing this behavior. Is it the speaker that initiates the reconnect or is it the Wi-Fi network?
      Does anybody else uses Ruckus for their Wi-Fi and has seen the same behavior?

      #51570
      Carolpa
      BRONZE Member
        • Topics Started 6
        • Total Posts 251

        Hi all, I have several BeoPlay M3 speakers connected to a Ruckus Unleashed network. I’ve noticed in the critical error log of the speaker that every night the speakers reconnect to the Wi-Fi network. Each speaker at a different time in the night, but with an exact interval of 24 hours. I’m trying to figure out what’s causing this behavior. Is it the speaker that initiates the reconnect or is it the Wi-Fi network? Does anybody else uses Ruckus for their Wi-Fi and has seen the same behavior?

        is the lease time for an IP address in your router set to 24h?
        set, to try out, one M3 to a fixed IP address

        #51571
        theo_1980
        BRONZE Member
          • Topics Started 1
          • Total Posts 4

          You’re right, the DHCP lease time is 24 hours. I’ve changed this to 7 days and set the IP of one M3 to fixed. I’m going to monitor the behavior for a couple of days.

          But I think you’ve directed me in the right direction, so thank you 🙂

          The reason that I was looking into this, was that sometimes a speaker loses its network connection during the night and
          won’t automatically reconnect to the Wi-Fi network. It had to go through a power cycle before it was available on the network again.

          #51572
          theo_1980
          BRONZE Member
            • Topics Started 1
            • Total Posts 4

            I’ve changed the lease time to one hour to see if the interval in the critical error log would also change, but it didn’t.
            The M3 with the fixed IP also reconnects every 24 hours.
            I’ll take it up with B&O support. Mozart based products don’t show this behavior, so I think it’s somewhere coded in the ASE product firmware.

            #51573
            Carolpa
            BRONZE Member
              • Topics Started 6
              • Total Posts 251

              I’ve changed the lease time to one hour to see if the interval in the critical error log would also change, but it didn’t. The M3 with the fixed IP also reconnects every 24 hours. I’ll take it up with B&O support. Mozart based products don’t show this behavior, so I think it’s somewhere coded in the ASE product firmware.

              Is automatic software update on the M3 enabled? If so I would switch one off and control what happens

              #51574
              theo_1980
              BRONZE Member
                • Topics Started 1
                • Total Posts 4

                Automatic updates are disabled. The speakers are enrolled in the beta program. I’ve asked B&O support to remove them from the beta program.

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